Pricing · Enterprise engagement
This is not software pricing. It is operational infrastructure.
One avoided hold or penalty offsets months of usage. No free tier. No surface-level trials. Evaluation happens through real data.
Commercial paths
Starter
Vendor-hosted tenant
Contact sales
Sales-led · single team, single org
For a single compliance team or broker desk running screening on a defined book of trade. Provisioned manually after a fit review — no public signup, no self-serve tier.
Includes
- — Shipment screening surface and case files
- — Explainable risk scoring with factor attribution
- — Role-based access (analyst, reviewer, admin)
- — Tenant-scoped audit log (append-only)
- — Multi-tenant RLS isolation, AAL2 MFA enforced
- — Entity ontology graph (suppliers, consignees, vessels, owners)
- — Email support
Limits
- SeatsUp to 3
- Manifests / month500
- Active cases25
- AI scoring calls / month1,000
- SSO / SCIM—
- Audit export—
- API access—
Pro
Vendor-hosted, tenant-isolated
$2,500
per month · or $25,500 / year (save 15%)
For trade compliance teams at importers, brokers, and forwarders running screening at production volume across multiple lanes, with SSO and prioritized support.
Includes
- — Everything in Starter
- — Tenant-isolated production environment
- — SSO via SAML or OIDC
- — Signed audit log export
- — AI-assisted case narratives and explainable scoring
- — Referral packages and access requests
- — Plan-tier gating and billing panel (self-serve checkout)
- — Public REST API + API keys
- — Prioritized support and onboarding
Limits
- SeatsUp to 25
- Manifests / month5,000
- Active cases250
- AI scoring calls / month25,000
- SSO (SAML/OIDC)Included
- Audit exportIncluded
- API accessIncluded
Enterprise
Dedicated or customer-cloud
$8,000
per month · or $81,600 / year (save 15%) · custom available
For organizations running Counterpass across business units, regions, or regulated environments. Volume, deployment posture, and integrations are scoped per contract.
Includes
- — Everything in Pro
- — Dedicated or customer-cloud deployment
- — SSO with SCIM provisioning
- — Full REST API for ingestion and exports
- — SIEM forwarding and cryptographic audit sealing (in progress)
- — Sovereign deployment posture (roadmap)
- — Custom SLA and named support
- — Founder-led onboarding
Limits
- SeatsUnlimited
- Manifests / monthUnlimited
- Active casesUnlimited
- AI scoring calls / monthCustom
- SSO + SCIMIncluded
- Audit exportIncluded
- API accessFull
Scoped by
- — Data volume and trade lanes
- — Users, roles, and workflows
- — Deployment posture and hosting
- — Integrations and support tier
Commercial structure
Engaged through scoped agreements.
Engagement
Starter is invitation-only and sales-led. Pro and Enterprise can be activated through self-serve Stripe checkout from the in-app billing panel once an admin is provisioned.
Billing
Monthly or annual via Stripe. Annual saves ~15%. Customer portal handles plan changes, invoices, and payment method updates.
Tenancy
Vendor-hosted by default with multi-tenant RLS isolation; tenant-isolated and dedicated postures available on Pro and Enterprise.
Term
Monthly or annual on Pro. Enterprise on annual agreement with custom SLA.
Currency
USD. Other currencies and tax handling configured at contracting.
Trial
No public trial. Evaluation runs through a scoped pilot with defined data and outcomes.
Engage